DMC and Tour Operators who use Toogo to manage their activities
We support more than 100 agencies and 700 users, in 42 countries
Our partners share their experience with you
EXCELLENT
Based on 34 reviews
Pablo V.
Trustindex verifies that the original source of the review is Capterra.
Very complete for a la carte
Pros: Toogo has been developed for Terra DMC team, so the app is quite complete to create quotes and organize logistics. They have though a lot of possible scenarios on how a service can be offered and costed, how to add exceptions and how to save time on repetitive tasks. Toogo team has a very supporting onboarding team Cons: It's not that intuitive, you really need to spend sometime trying to get used to the workflow. The fields are not auto descriptive. For operations in several countries and for several languages, gets very expensive. I would say that is more DMC oriented than for wholesalers tour operators.
Celine F.
Trustindex verifies that the original source of the review is Capterra.
Gain of Productivity & business with TOOGO
Overall: Toogo makes my life much easier, it takes less than 5 minutes to create a clean and greatly designed quotation. The translation tool is very handy for the different markets I work with and I love the finance & reporting tools which are ley to my role. Pros: Once you get familiar with the system, TOOGO is easy to use Fast quotations and trips building Great design templates Amazing support and training Flexibility on products blocks and day to day itinerary Pricing Management & Reporting, great for yield management Geo-localization map Cons: A bit overwhelming at first, there is a learning curve but well worth it.
Eric Q.
Trustindex verifies that the original source of the review is Capterra.
Toogo is the best
Pros: it's a all-in-one tool, very useful. Cons: I haven't still discovered what would be best in other software
PIERRE B.
Trustindex verifies that the original source of the review is Capterra.
revient for Toogo
Overall: very good, we use it for a long time already Pros: toogo is very practical but must be improved yet Cons: you need to improve the design of some interfaces, some design to improve
Sofía L.
Trustindex verifies that the original source of the review is Capterra.
Easy and professional itineraries for B2B markets
Pros: From my perspective, I can confidently say that this tool is highly effective and we utilize it to its fullest potential! One aspect that I particularly appreciate is the itinerary sharing feature with our clients. It not only provides detailed information about the program, but also includes short videos showcasing the country's main attractions, which encourages clients to visit us! When creating a B2B proposal, the itinerary can be easily edited! This allows for the same link to be shared with the final client. And the best part? The rates and other details can be modified by the client to fit the needs of the traveler. It also offers the ability to use dual branding or just the client’s branding as preferred. Cons: If according to my needs I am editing a long itinerary in Toogo, and if for any reason the internet of my computer stops functioning and I was not able to save the itinerary with the changes.. I have to start with the edition all over again, since it does not save the changes automatically. Or If I want to add a service on the trip builder.. I need also to edit again the information that was edited before on the itinerary.
Nicolas G.
Trustindex verifies that the original source of the review is Capterra.
Fantastic Tool in all one, easy to setup, implement and day use.
Pros: Full options, tailored made and adaptated to our all members of my team. All in 1 cloud solutions, very agile and responsive. A single plaform well thought, covering basic functions but also front / middle / back end process up to financial control and HR management. Good IT support Cons: Ergonomy of the submenus (look and feel even if quite subjective)
Adelind C.
Trustindex verifies that the original source of the review is Capterra.
Gestion de toute mon activité en un seul outil
Pros: Le fait d'avoir une vision globale me permet d'adapter la stratégie de l'entreprise. Je ne suis pas obligé de naviguer entre de nombreux outils : J'ai tout en ligne, de n'importe où. Cons: Beaucoup de possibilités, il m'a donc fallu un peu de temps pour tout m'approprier.
maryline M.
Trustindex verifies that the original source of the review is Capterra.
User friendly software
Pros: easy to use, user friendly, customer service Cons: some restrictions for child policy for example
Herald N.
Trustindex verifies that the original source of the review is Capterra.
Intitive!
Overall: For now, Toogo is better than Tourplan ;) Pros: I used to work with Tourplan during several but I have to say that Toogo is by far intuitive, more easier to use with much more possibilities - especially when a booking is confirmed. It offers so many options that you just have to pick what you need. Fantastic job with the quotes tool - not just a quote but a virtual book full of tantalizing images making the sales process, effortless. And many more easy usefull tools. Cons: Some aspects of the trip builder should also be improved such as putting the "parameters of the quote" as the very first step of the builder - this would determine the exact number of pax and how programs should be parametered at first. Would also suggest to add the dates of birth as mandatory field for kids/teens. Accordingly, Toogo should consider the child policy of the provider, not the default settings.
Sam L.
Trustindex verifies that the original source of the review is Capterra.
Intuitive and very complete
Pros: It appears to be a very complete software. It covers everything from trip building through to CRM and finance. Whilst there is a lot to learn and get your head around, once you've done so, the program looks like it will be a big help. For proposals and quotations it is visually slick and seems to be ever improving. Cons: When pricing up, the costs and numbers section isn't easy to read. There is only a "price per person" option and no "total price per service". This makes it difficult to quickly read and check costs and prices.
